Sunday, April 7, 2013

The big black and white data analytic creative thinking machine

I have a kindle that knows how fast I read and is able to predict how many more minutes of reading time I have left to finish my book. The prediction is always wrong because the speed of my reading varies. Sometimes I read a page a day. Sometimes more. I have a GPS system in my car that predicts when I will arrive at my destination based upon an analysis of the speed at which I’m driving. The prediction has never been right because traffic conditions vary. But rather than admit it’s going to be wrong the machine simply adapts its prediction. Again. And again.  And again. So when finally I arrive it can take credit for being accurate. The same happens with the analysis of how people use media. I was messing around on my computer one day and somehow made visible all the data-tracking spies that follow my every click. Every time I visit any site the side of my screen is populated with icons of all the nosy poke trackers following what I’m looking at and logging it for their nefarious purposes. But just as with my Kindle and my GPS I know that whatever conclusions they arrive at analytically will be wrong. They can predict the logical next step I would take but that doesn’t mean I’m going to take it. And maybe 99% of people will be logical and I am just an irrelevant anomaly. But I have a gut feeling-no data support to prove it-that more people are illogical than they imagine. I recently read a report of a discussion or debate featuring John Hegarty and Bob Greenberg about the insightfulness or intrusiveness brought about by big data. Greenberg was extolling the wonder of the NIKE store where your phone communicated with in store data tracking technology so from the second you walked in your profile was being reviewed and when you came to talk to an associate they knew more about you than you knew yourself. Hegarty’s response was very British and made me proud. `Fuck off.' And I agree with that response. I don’t want you to presume to know me. I don’t know that I know myself. Just because a data analyzing opportunity exists doesn’t make me a slave to it. It shouldn’t give someone another avenue to interrupt my life and insert themselves uninvited into my life. The more you get in my way the more I resent it.
Ads that pop up like roadblocks stopping me from getting where I want to go unless I watch them or read them are on my immediate hate list. Programs that try and make me seem like a creature of pure logic are programs I actively try and mess with. If you liked mashed potato you’ll like roast potato doesn’t work with me. My kindle liked to share ideas for what it thought I might like to read based upon my early choices. Given what I have on it right now that program has long since given up. Analytics may be the science of the future but it starts with the word anal and for me that says it all.

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