A closed shop is a phrase I remember from growing up in
strike-crazy Britain.
It was a union-controlled workplace that never allowed any
non-union or other affiliated worker to be employed. When I came into the ad
world I found there was a reverse form of the closed shop in which people working
in categories of advertising were not deemed capable of working
on anything else.Those who worked on retail were only good enough to work on
retail accounts and direct marketing creatives could only work on direct
response business. FMCG (fast moving consumer goods –as opposed to slow moving
consumer goods??) were never to go outside their world and so were creatives
working on pharmaceutical accounts. The terms `above the line’
and `below the line’ defined areas as rigidly policed as the
first class and steerage decks on the Titanic. No intermingling allowed. And then came the internet –thank you Al Gore. The
opportunity to spill creatively into
this new world should have been like the hammers knocking
down the Berlin Wall. But quite the opposite happened. Another closed shop set up.
This time the division was between digital and traditional. Thirty-second dinosaurs
versus the Web people. Anther first and second class caste system. It was like living in a bad B movie. To survive you had to
understand both worlds, which
becomes intuitive, as the whole world has shifted to embrace all platforms all the time.
Retirees are as conversant,if not more,than 16 year-olds on Facebook. Now we creative workers consider ourselves `integrated’ because we think in ideas and
apply the ideas to various platforms. The catchphrases come and go but the important
things remain constant. Creative ideas rule. Storytelling rules. Generating
excitement rules. Because these truths are held to be self-evident a more
encouraging trend has emerged. Now a lot of closed shops, those categories defined by
insiders, are being invaded by outsiders. Agencies with beauty accounts, once
seen as the domain of beauty specialists are opening up to having creatives
with no category experience as they work to invent new ways of reaching a tired
consumer. Healthcare agencies, which were once a secretive realm of code
speaking illuminati are now admitting general market creative
directors to breath fresh life into the work. Are these outsiders freshening up
the gene pool of thinking or are they barbarians at the gates? They’re
both.And both are good.

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